Medical Receptionist Trainee

About ATSICHS Brisbane 

ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way – supporting our people and community in our commitment to create a flourishing future and lasting legacy for them and their families.

ATSICHS Brisbane is a member of the Institute for Urban Indigenous Health (IUIH).

See more at our website - www.atsichsbrisbane.org.au

Please note that it is a genuine requirement that this position be filled by an Aboriginal or Torres Strait Islander person in accordance with s25 of the Anti-discrimination Act 1991 (Qld).

About the Role

A Medical Receptionist Trainee is a patient's first point of contact at one of our medical clinics. This is an entry point role with potential for further growth and development. The role will be supervised by experienced health professionals. Please note you should NOT hold a Certificate III to be eligible for this position. Overall, you will be required to ensure the patient flow is conducted with minimal interruptions by effectively using time management skills, informative communication skills while observing the overall demeanour of the patients in waiting.

Duties

• First point of contact meet and greet clients.
• Attend to all phone calls and messages in accordance with the ATSICHS Triage process.
• Booking of appointments using the MMex system.
• Maintain specialist calendars.
• Ensure all correspondence related to GP referrals is scanned and filed in the appropriate patient chart.
• Ensure that confidentiality is observed at all times when dealing with patient information.

Culture

Enjoy working in an organisation that makes a difference in the community. Join our friendly and supportive Health and Aged Care team that will help you grow personally and professionally.

 Benefits

• Salary of $43,000 per annum + additional 11.5% superannuation.
• Obtaining a Certificate III in Business Administration upon completion.
• Access to Salary packaging (Increases your take home pay).
• Fixed Term Full Time position for up to 12 months.
• Contribute to the bettering of indigenous health.
• Great career development opportunity.

COVID-19 Requirement

• Immunisation history showing you have received two doses of a Covid -19 vaccine is encouraged.

Required

• Must identify as an Aboriginal or Torres Strait Islander person in accordance with s25 of the Anti-discrimination Act 1991 (Qld).
• Willingness and ability to undertake at a minimum a Certificate III Business Administration.
• The ability to work independently, under guidance or direction and within a multi-disciplinary team.
• Previous experience in working with culturally diverse people.
• An ability to communicate sensitively and effectively with Aboriginal and Torres Strait Islander People.
• Sound knowledge of Microsoft Suite Applications.
• Current and valid National Police Check.

 How to apply

If this sounds like you, please submit your application by following the links on the recruitment page. Applications will be assessed with interviews being conducted as they are received so do not delay in applying.

Only successful applicants will be contacted.